Reputation Management
More good reviews, professional replies and a steady plan to improve your online rating.
Most customers read reviews before calling, visiting or buying. A few unanswered complaints can cost more enquiries than any ad can bring back.
We help you get more genuine reviews from happy customers, reply to every review professionally, and keep an eye on what people say about your brand.
What’s included
- Review audit across Google, Justdial, Facebook and industry sites
- A simple system to ask customers for reviews
- Professional replies to every review
- A response plan for negative reviews
- Reporting fake reviews that break platform rules
- Brand mention monitoring
- Monthly rating and review report
- Team guidance on handling complaints
Who it’s for
- Clinics, hotels, restaurants and service businesses
- Businesses with a low or falling rating
- Brands that get mentions they do not see
How it works
- Audit. We review ratings, recent reviews and competitors across platforms
- Set up requests. QR codes, WhatsApp messages and email asks for happy customers
- Reply and resolve. Every review gets a reply; complaints get a plan to fix the issue
- Monitor and report. Monthly rating trends and new mentions
Frequently asked questions
Can you delete negative reviews?
No one can delete genuine reviews. We report reviews that break platform rules, and help you reply so future customers see you care.
Do you write fake reviews?
No. Fake reviews break platform rules and can get your profile penalised. We only help you get reviews from real customers.
How fast will my rating improve?
It depends on how many customers you serve. Most businesses see steady improvement within two to three months of asking every happy customer.
Which platforms do you cover?
Google, Justdial and Facebook in every plan. Industry sites like Practo, TripAdvisor or Zomato in Growth and Pro.